Public Trustee (PT) Workload Dispute – PT Facilitated Discussions

01 November 2017

The Public Service Association (PSA) and PSA Worksite Representatives have been meeting with Management and Mick Doyle (Facilitator) weekly throughout October to progress the long standing workload dispute.

At the meeting held on Tuesday 17 October 2017 the PSA put forward a proposal for 15 additional staff across classification levels to relieve workload issues. Briefings have been provided to the Attorney-General and the Attorney-General’s Department (AGD) Chief Executive.

At the meeting held on Wednesday 25 October 2017 the following was agreed by all in attendance:

  •  That various parties would be required to clarify or obtain information for discussion at upcoming meetings
  •  Team Leaders in Personal Estates and Estate Services will be holding discussions with staff regarding:


  1.  What files are allocated at the incorrect level?
  2.  What would be an acceptable level of file allocations per staff member?
  3.  Do staff members feel they have the right balance of complex/non-complex files?

The PSA encourages members to engage in this process. There will be no individuals identified in the information to be presented to the next meeting. The information will be used to inform further discussions around the PSA claim and assist in moving the issue forward.

If PSA members have any queries or concerns please contact PSA or your Worksite Representatives.